Submitting a Request
You can submit your request with its subject and relevant details and attach files where needed. Your request is forwarded to the relevant department and you receive a tracking code.
Through this portal you can submit support requests and follow their status and correspondence history.
Support process
You can submit your request with its subject and relevant details and attach files where needed. Your request is forwarded to the relevant department and you receive a tracking code.
You can view the current stage of your request with your tracking code or through your account.
Correspondence with our support team is conducted on the request, and the full history is kept on record.
Sign up
You can open a ticket without an account; once you create an account, you can track all your tickets in a single panel.
Knowledge Base
Getting Started
Open a request from the portal in a few steps.
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Internet and Connectivity
First checks based on light colors.
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Getting Started
Follow your request with the tracking code and notifications.
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Internet and Connectivity
Better coverage with simple settings.
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Getting Started
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Internet and Connectivity
Common VPN errors and fixes.
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